Our beloved cat, Simba, of 18 yes time had come! All the staff from phone call to our leaving on our own was handled with such care and compassion! Thank you all for making the ordeal so much easier to bear!
Took him for an appointment this morning -collected him at lunchtime kept waiting for for some time -no explanation provided in the end i had to ask only to be told there was an emergency -might have been helpful if the receptionist had advised, common courstey!! My cat does not appear to have been access to a litter tray and when i took him out of his basket he was soaking wet in urine. Not very happy.
When I thought my dog had broken his leg I called and they said to come down immediately. Excellent speed of service, never a wait on appointments either. Staff are really friendly and make stressful situations much easier.
Really not impressed first visit with my very poorly dog there was a suggestion to put her down a costing issue totting up a cost on my animal life even when I said it didn't matter just do something been with vets 40yrs when Davey and king always had a account never owed them money I had to pay 200 pound up in front don't get me wrong the service we received was good but we still don't know what is wrong with her but it still cost me over 1000 pounds and still don't know if this is over will say staff and Rob the vet were great its just upsetting when your animal is fail fast in front of you and they are totting up the cost when she needs help what is this world coming to bare in mind we have horses cats dogs chicken fish ECT and used this vets all my life looking at the computer no animal comes 1st am thinking of changing vets
We have been using Maes Glas Vets for over 40 years and have always found them to be very professional. Our pets are treated with care and understanding and the vet always explains the best course of action when treating a sick animal. They are always available to be contacted by telephone to ask for advice. The facility is second to none with a separate cat area. Great vets, great staff.
Maes Glas Vets Ltd is a UK Veterinary Care based in Bridgend, Wales. Maes Glas Vets Ltd is located at Church Acre, Brackla, Bridgend CF31 2JT, UK.
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